We at Diverse Services treat each person as an individual and thus take a person-centred approach. In our 24/7 accommodations, we reflect this ethos by tailoring our services to meet identified personal needs. Our residents can expect to be treated with regard to equality, inclusion, dignity and respect, and to enjoy the ‘family culture’ that we promote within the supportive environment we provide.The success of our maiden unit led us to invest in further supported accommodation services designed to meet a wider range of residents’ needs. We developed working relationships with interested health and social care professionals including local authorities, so that we could work collaboratively in providing our residents with a way forward to gaining a greater measure of independent living, by having improved access to welfare support, training and employment opportunities.

• We provide recovery focused support and interventions to people with severe and enduring mental health
• We empower our service users to make positive decisions around their treatment and to support them on their journey to recovery
• We work to improve the extent to which negative symptoms of mental health affect our service users and effectively support individuals placed in our care
• We minimise the rate of relapse in our service user group
• We minimise attendance at accident and emergency and subsequent admission to inpatient services
• We promote improved confidence and self-esteem among service users in identifying and responding to treatment as part of the overall management of service users through community engagement.