Diverse Services · Mental health supported living · West London
Diverse Services provides specialist mental health supported living for adults across Hammersmith & Fulham, Hounslow, Ealing and Hillingdon. Across 18 homes we currently have up to 114 beds, from 24-hour high support through to move-on studio flats, with our own in-house psychology, nutrition and activities team alongside every person.
Why we're leading the changeFor commissioners: the value of getting it right
For families: looking on someone's behalf? Start at Testimonials.
“Leading the change isn't about being the biggest. It's about proving there's a better way to support people, then showing the whole sector how we did it.”
Sukhbir Singh Ahluwalia, Founder & Managing DirectorThe problem in our sector
When someone is well enough to leave a mental health ward but there is no supported home ready, they wait. That wait costs the NHS, blocks beds for others and holds people back from their recovery.
Cooking together, art group, games nights, gardening, trips out and celebrating every season.
Our own Psychology Lead, four Assistant Psychologists, Activities Coordinator and Nutritionist are employed by us. They are included in one weekly rate.
In-house specialist team, with no bolt-on charges
Meet our teamFrom 24-hour high support, to lower support, to move-on studio flats and on to your own tenancy. People can take every step without having to leave Diverse Services.
Move-on studio flats open since July 2026 (Hounslow House)
See our pathwayReal numbers from our own records, each with its date. How we measure this.
Where we are today.
How quickly we respond to a referral.
People stay, settle and move on well.
Our goals to 2028: faster assessment, more people moving on, more move-on homes across London.
See our goalsLocal authorities and the NHS. We work with you as partners. If we're not the right service for someone, we'll tell you straight.
For commissionersSocial workers, care co-ordinators, hospital discharge teams. You can send the whole referral on this site. Our median time from referral to assessment is 3 days, so people aren't left waiting on a ward.
Refer someoneFamilies and partners. Send us your questions and we'll find a time to talk. You're very welcome to visit our homes.
Get in touchHover or tap each card.
Salaried, not subcontracted.
Tap to reveal →Anastasia leads psychological support across all 18 homes. She holds 17 years of international experience and runs 1:1s, groups, and team training. Commissioners don't pay extra for any of it.
Because mental health includes the body.
Tap to reveal →MSc Clinical & Public Nutrition. She runs 1:1 plans, group sessions, and works with our kitchens to make sure recovery is supported on the plate, not just in conversation.
Not Bingo at 3pm.
Tap to reveal →Occupational therapist with 16 years' experience. Therapeutic riding, day trips, festivals, art, cooking, fitness. Recovery comes from doing, not just talking.
Into our studio flats, same trusted team.
Tap to reveal →Still a Diverse Services property. Still the same management, the same familiar team. Less support, more independence. The progression continues, often all the way to full independent living, employment, and a life of their own.
“I started Diverse Services because the people who need supported living the most have too often been let down. I wanted homes where people are known by name, supported by a team who know them and are committed to them, and helped to move on when they are ready. It isn’t complicated. It just takes turning up every day and doing the right things.”
Sukhbir Singh Ahluwalia, Founder & Managing Director
Connect on LinkedIn
Everyone we support is working towards something. We meet people where they are, often at a hard point in their lives, and walk with them, step by step, towards living independently.
Coming out of an acute mental health ward, a secure setting, or a placement that broke down.
29 people moved in through the step-down route from hospitalOctober 2024 to September 2026 · How we measure this
Awake staff every shift, the full specialist team, and daily keyworker support. Most people we support start here.
64% have lived with us for more than a year1 October 2026 · How we measure this
A step down when overnight cover is no longer needed. Same team, same keyworker.
Median stay so far: 18 months1 October 2026 · How we measure this
A step down into one of our own studio flats. Same trusted team, less intensive support.
0 agency staff2026 · How we measure this
Living independently with the confidence and skills to stay there. For many, this also means work. This is the point of everything we do.
Of the 33 people who moved on in the past year, 20 went to other supported housing, their own tenancy, family or university.October 2025 to September 2026 · How we measure this
Step up and step down within the journey, whenever appropriate. The same Diverse Services team stays with the person the whole way, including into our own studio flats and beyond.
Eighteen homes across four West London boroughs. Everyone who lives with us has their own room, plus a shared kitchen and lounge for when they want company. Behind our support teams sits a psychologist, a nutritionist and an on-call manager, so help is never far away.
How our regular art and music sessions help the people we support express themselves, build confidence and connect with others.
Read the article →Diverse Services is now an official member of the West London Chambers of Commerce, connecting us with businesses across the region.
Read the article →How we use the Feelings Wheel in wellbeing groups to help the people we support name, understand and talk about their emotions.
Read the article →Submit the referral on our referral page. We aim to assess every referral within days. Over the past two years our median time from referral to assessment has been 3 days, and 82% of people were assessed within a week. If it's a yes, we agree the placement plan with you and the person considering the move.
We do. They sit on staff as salaried roles, not bought in extras. Commissioners pay one weekly rate for the placement and the entire team is included. No separate invoices for psychology sessions.
Yes. We support people coming out of acute mental health wards, secure settings, and people on CTOs. Most of the people who come to us are referred by hospital discharge teams across West London. We are CQC registered for our Foxglove home.
Everyone who lives with us has their own room, plus a shared kitchen and lounge for when they want company. Each home's page shows its rooms. Rosewood House is a little different, with fully self contained one-bed flats with shared communal space. See all 18 homes.
If we're not the right fit, we'll tell you straight at assessment. We never say yes just to fill a room. If something changes after move in and the placement isn't working, we work with the commissioner to find a better path. We never end a placement abruptly.
When someone is ready for less support, they step down into one of our own studio flats. Still a Diverse Services property. Still the same management team they already trust. Less intensive support, more independence, and we continue with them all the way to full independent living, often into employment. The pathway runs: 24 hour staffed → 9 to 5 daytime → Diverse studio flat → full independence. See the full pathway.
Yes, warmly. Email us with the borough and we'll arrange a time. We don't have a public reception, as our office is virtual, but every property has a manager who can give a tour and answer questions.
Three things. First, our own in-house specialist team, covering psychology, nutrition and activities, all employed by us. Second, the people we support step down into our own studio flats rather than being handed off to another provider, so the relationship continues all the way to independence and often into employment. Third, the founder still picks up the phone and meets every commissioner personally. Most providers can't say any of those three.
