The best way to understand what we do is to come and see it. We welcome commissioners, care co-ordinators, and support teams to visit our properties, meet the team, and discuss specific service users, before, during, or after a referral.
We aim to reply within one working day. Our median time from referral to assessment is 3 days.
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Make a referral
Submit a referral via our online form or download our PDF referral pack. Either way: We aim to assess every referral within days. Over the past two years our median time from referral to assessment has been 3 days, and 82% of people were assessed within a week.
We welcome commissioners, care co-ordinators, support teams, and families to visit our homes across West London. Email us with the borough you're interested in and we'll arrange a time that works.
The person and the people close to them can visit the home before deciding.
★Welcome
Moving in
Everyone has a move-on plan from the day they arrive.
Send a quick message
For anything that isn't a referral.
If you've got a quick question, want to arrange a visit, or are interested in working with us, drop us a line below. We'll come back to you within one working day.
Ready to refer?
Median 3 days from referral to assessment.
If you have a service user in mind, skip the introduction and head straight to our referral page. We aim to assess every referral within days. Over the past two years our median time from referral to assessment has been 3 days, and 82% of people were assessed within a week.
