About this home.
A mixed 24-hour high-support home. Keyworker plus weekly keyworking sessions toward agreed goals. Daily ADL support. Weekly therapeutic activities plus two cooking and baking group sessions each week.
- Borough
- Hounslow
- Capacity
- 6 bedroom en-suite
- Support level
- 24 hour high support
- Specialism
- Mixed
- Referrals and placements
- Make a referral online
- This home
- 0203 953 0633
- Rates
- Rates on request. We'll get back to you within one working day.
Everything you need to know, in four taps.
This stage
Staff on site 24 hours, a keyworker with weekly keyworking sessions towards agreed goals, daily support with everyday living, and our in-house psychology, nutrition and activities team.
Ready for the next step when
Overnight support is no longer needed, and the person is keen to do more for themselves.
Where next
Lower support, with the same team who already know the person.
- Morning
Help with everyday living, such as medication, getting ready and planning the day, with staff on hand.
- Keyworking
Time with a keyworker, working towards the goals the person has agreed.
- Groups and 1 to 1
Group sessions or 1 to 1 time with our in-house psychology team.
- Food
Nutrition sessions or weekly group cooking with our Nutritionist.
- Afternoon
Activities, outings, life skills sessions, art and music, often led by the people we support.
- Evening and night
In 24-hour homes, staff are on site through the evening and overnight.
Support staff
Our own employed team, with zero agency staff. Each person has a keyworker and weekly keyworking sessions.
Psychology
A Psychology Lead and four Assistant Psychologists, offering risk formulation, group sessions and 1 to 1 work where people live.
Nutrition
Our in-house Nutritionist, with tailored dietary planning, nutrition education and weekly group cooking.
Activities
Our Activities Coordinator, a Housing with Care Awards 2026 finalist, runs a weekly programme of groups, outings and life skills.
Refer online
Professionals and families can refer online at any time.
We come back to you
Our team reviews the referral and gets in touch.
Assessment
Our median time from referral to assessment is 3 days, and 82% of people are assessed within a week.
Visit
The person and the people close to them can visit the home before deciding.
Moving in
Everyone has a move-on plan from the day they arrive.
Step inside one of our homes.
A glimpse of the homes we run across West London. Calm, warm, lived in. The kind of place we would be happy for a family member to call home.
Birchwood House at a glance
Who this home is for
Men and women in Hounslow.
Rooms and support level
6 bedroom en-suite · 24 hour high support
Our team and in-house input
Our own employed team, with no agency staff, plus our in-house Psychology Lead, four Assistant Psychologists, Activities Coordinator and Nutritionist.
Where this home sits on our pathway
24-hour high support: the first stage of our pathway. See our pathway
Availability
Please enquire or make a referral online.
Refer to this homeApply for a placeRequest a visitDownload profile (PDF)