About the role
We are looking for a responsible and watchful Night Worker to support the safety and wellbeing of adults in our supported living homes overnight. This role is essential in keeping a calm, secure environment at night, particularly for people with mental health needs.
Reports to: Service Manager / On-Call Manager.
Key responsibilities
1. Observation and monitoring
- Monitor the building by CCTV to keep the people we support and the building safe during the night.
- Carry out regular visual checks and report any unusual or suspicious activity.
2. Responding to incidents
- Wake the sleep-in staff if there is an incident or someone is in distress (where applicable).
- Where no sleep-in staff are present, contact the On-Call Manager for advice, support, or to escalate concerns.
- Contact emergency services (for example police or ambulance) when needed, following the correct procedures.
3. Communication and record keeping
- Receive a clear handover at the start of each shift.
- Give a full handover at the end of each shift.
- Record all relevant observations, activity and incidents in detailed nightly logs.
- Complete incident reports accurately and in line with our policy.
4. Following our policies
- Follow all our policies and procedures, including health and safety, safeguarding, fire safety and confidentiality.
- Keep emergency exits clear, and fully understand and follow fire safety procedures.
Person specification
Essential
- Experience in a care or supported living setting (mental health experience is desirable).
- Able to stay calm under pressure and respond well in emergencies.
- Strong observation skills and attention to detail.
- Good written and spoken communication.
- Able to follow procedures and escalate concerns when needed.
- Reliable, punctual and able to work on your own.
Desirable
- Understanding of mental health conditions and experience supporting adults who may be vulnerable.
- First Aid and/or Health and Safety training.
- Experience using CCTV systems.
Additional information
- This role is subject to an enhanced DBS check.
- Full induction and training will be provided.
How to apply
Send your CV to recruitment@diverseservices.co.uk, or use the online application form.
