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Refer to Diverse Services

The whole referral, done on this page.

Eligibility, diagnosis, risk, support level, funding, all captured in one form. No PDFs, no email attachments needed, no chasing forms across systems. We aim to assess every referral within days. Over the past two years our median time from referral to assessment has been 3 days, and 82% of people were assessed within a week.

Start the form How quickly we respond

Referrals and placementsMake a referral onlineOut of hours: 0208 016 0835

Inside our homes at Diverse Services
Inside our homes
Breakfast group at Diverse Services
Breakfast group
Art group at Diverse Services
Art group
Lunch together at Diverse Services
Lunch together
Gardening group at Diverse Services
Gardening group
3 days
Median 3 days from referral to assessment
82% of people assessed within a week
48h
Pre-placement visit offered
Once the referral is accepted
82%
Assessed within a week
Subject to support readiness
365
Days on call
Duty manager every day
Referral form

Tell us about the service user.

Eight short steps. Questions marked with * are required. Your answers are saved on this device as you go, so you can come back to it later.

Section 1

About you (the referrer)

So we know who to come back to.

Section 2

About the service user

Use initials or a pseudonym at this stage if you prefer.

Section 3

Eligibility, does this service user fit our service?

Tick all that apply. At least one of the criteria below should apply.

Section 4

Diagnosis & support picture

We assess each referral clinically. Diagnosis shapes how we plan the placement.

Mental Health Act 1983 (as amended by the 2007 and 2025 Acts).

Section 5

Risk & safeguarding

Indicate the current level of each risk.

Risk area
None
Low
Medium
High
Risk to self (self-harm / suicide)
Risk to others (violence / aggression)
Fire setting / property damage
Substance use (current)
Risk of exploitation / vulnerability
Risk of absconding / disengagement
Section 6

Support level, funding & timeline

Our pathway has four steps. Pick the closest match and we will discuss.

Section 7

Supporting documents

Upload what you have now. PDF, DOCX, JPG or PNG, up to 10 MB each. Files are stored privately and are only seen by our referrals team, never at a public link. If your files come to more than 8 MB in total, send the extra ones to info@diverseservices.co.uk with your reference number.

Our Operations Manager checks this before anything changes on the site.

Section 8

Check and send

We use the information in this referral only to assess and arrange support, and we keep it secure. Read how we handle personal information in our privacy notice.

Sorry, the referral didn't send. Please try again, or email info@diverseservices.co.uk.

Request a visit

Tell us which home and two dates that suit you, and we will confirm a time.

Sorry, that didn't send. Please try again, or email info@diverseservices.co.uk.

Thank you, your visit request has been sent.

Your reference is . We will be in touch to confirm a time.