About this home.
A mixed service focused on the people we support who are one stage away from being independent. A step-down option within the cluster for those with established stability working toward tenancy.
- Borough
- Hammersmith & Fulham
- Capacity
- 9 bedrooms across 4 self-contained flats
- Support level
- Low / medium support
- Specialism
- Mixed
- Referrals and placements
- Make a referral online
- This home
- 0203 953 0632
- Rates
- Rates on request. We'll get back to you within one working day.
Everything you need to know, in four taps.
This stage
Low or medium support from a keyworker, building everyday living skills such as cooking, cleaning and getting out in the community, with the same in-house team.
Ready for the next step when
The person manages most days on their own and wants a place of their own.
Where next
Move-on studio flats, with the same team who already know the person.
- Morning
Help with everyday living, such as medication, getting ready and planning the day, with staff on hand.
- Keyworking
Time with a keyworker, working towards the goals the person has agreed.
- Groups and 1 to 1
Group sessions or 1 to 1 time with our in-house psychology team.
- Food
Nutrition sessions or weekly group cooking with our Nutritionist.
- Afternoon
Activities, outings, life skills sessions, art and music, often led by the people we support.
Support staff
Our own employed team, with zero agency staff. Each person has a keyworker and weekly keyworking sessions.
Psychology
A Psychology Lead and four Assistant Psychologists, offering risk formulation, group sessions and 1 to 1 work where people live.
Nutrition
Our in-house Nutritionist, with tailored dietary planning, nutrition education and weekly group cooking.
Activities
Our Activities Coordinator, a Housing with Care Awards 2026 finalist, runs a weekly programme of groups, outings and life skills.
Refer online
Professionals and families can refer online at any time.
We come back to you
Our team reviews the referral and gets in touch.
Assessment
Our median time from referral to assessment is 3 days, and 82% of people are assessed within a week.
Visit
The person and the people close to them can visit the home before deciding.
Moving in
Everyone has a move-on plan from the day they arrive.
Step inside one of our homes.
A glimpse of the homes we run across West London. Calm, warm, lived in. The kind of place we would be happy for a family member to call home.
The Old Oak House at a glance
Who this home is for
Men and women in Hammersmith & Fulham.
Rooms and support level
9 bedrooms across 4 self-contained flats · Low / medium support
Our team and in-house input
Our own employed team, with no agency staff, plus our in-house Psychology Lead, four Assistant Psychologists, Activities Coordinator and Nutritionist.
Where this home sits on our pathway
Lower support: a step-down from 24-hour support. See our pathway
Availability
Please enquire or make a referral online.
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